Creating an Account and Customer Support Print this pagePrint this page

Why do I need to create an account to use Customer Support?

Customer Support needs you to create an account so that we can closely monitor your support ticket and follow your support request until the issue is resolved. 

Even if you did not create an account when ordering, you will need to create an account to access Customer Support.  If you did create an account when ordering or already have an account from an earlier support request, then just login to that account to access customer support.

Keywords: creating an account, customer support, login, support ticket, support