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Why can't I e-mail you with Customer Support issues?  Rate it

We really wish you could, however, due to the volume of e-mail we receive our support would be horrendous if we relied on e-mails alone as a way of offering you the service you deserve. It is almost impossible for a company our size to offer quick and efficient support through e-mail.

By using our Customer Support Center, you will be assured that we can stay on top of your support issue and offer you as quick a turn around time as possible.

To access our Support Center just click on one of our Customer Support links found throughout our site. You can now use your Gamers Front login information to access Customer Support.

Can I order from your store without being a member?  Rate it

Of course you can, although you will not be eligible to use many features of our store such as placing classified ads, access to extended download services, and you won't be able to access Customer Support.

To order without creating an account, just order the products you would like and as you progress through the shopping cart, you will be presented with our information pages to supply us the information we need in order to fulfill your order. This process assures that your information is only used for your order and no membership information will be stored.

Why is there a lock icon next to some of your products?  Rate it

The lock icon means that you must have a membership to be able to view details or purchase those products.

For instance, our Extended Download Service requires any membership (free or subscription) to be able to buy this product for one of your downloadable games.

Why must I have an account to buy the Extended Download Service?  Rate it

The Extended Download Service requires an account, because we have to keep track of the service period and downloads of the product for which you purchased the service.  The only way to do that is to know who you are, and that requires an account. 

We have a free Premium Account available, so there is no reason not to get an account if you would like this service attached to one of your downloadable games.

Why do some news event stay on your site and others disappear?  Rate it

Some news has long term relevance, while other news items do not.

For instance, news announcing a sale event has relevance only for the sale period.  After the sale is over with, we remove the article from the news listings.

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